Because the movement sequence is fully programmable, the customer could specify the movements they want but this rarely happens. In practice we either set the birds to a standard sequence or programme then based on our knowledge of the customers requirement. For example, one of our customers can only get access to his Robop every four weeks when the window cleaning contractor arrives with a cherry picker. So, we programmed a minimal series of movements so that the internal battery would last for at least 4 weeks between charges.
Unless by prior agreement, all orders must be paid in full before shipment. Payments are normally done by bank transfer. Customers can order direct from Robop or through a local dealer where available. In either case the price is the same although the local dealer will normally be able to provide additional services at a more attractive price. The dealer may also be able to offer alternative payment schemes.
When ordering make sure to specify the number of mounting bases required as these are sold separately. Customers typically choose between 2 and 6 bases per bird.
All orders are subject to delivery charges. The standard charge for UK next day delivery is £35 per bird. Overseas delivery charges vary according to country with delivery times typically 2 to 3 days.
